Cookie policy
This Cookie Policy describes how Distribuciones Alimentarias El Pibe, S.L. uses cookies and similar technologies on the Website and the App, and how it protects the information obtained through them.
For the purposes of this Policy, a user is any person who browses the website https://elpibe.es/ (the «Website») or uses the El Pibe mobile application (the «App»).
Information about the data controller
Distribuciones Alimentarias El Pibe, S.L («El Pibe») works to guarantee its users’ data protection rights and to offer a satisfactory browsing experience on the Website and the App.
In accordance with the Spanish Information Society Services and Electronic Commerce Act, and in line with the European General Data Protection Regulation, El Pibe informs you that the Website and the App use cookies in accordance with this Policy.
What are cookies?
Cookies are files that are downloaded to your device when you browse websites or applications. They allow the user experience to be personalised and information about the pages visited to be recorded, without revealing personal data or accessing the content of your device. Cookies make it easier to store and retrieve information about browsing habits in order to offer a more effective service adapted to the User.
Types of cookies and their purpose
The El Pibe Website and App use the following types of cookies:
- First-party cookies: managed directly by El Pibe for the proper functioning of the App and the Website.
- Third-party cookies: managed by external entities that provide ancillary services such as analytics, advertising or social media.
- Session cookies: store temporary information while the User browses the page and disappear when the session is closed.
- Persistent cookies: remain on the device for a set period, from a few minutes to several years, depending on their purpose.
- Technical cookies: necessary for browsing and using essential functions, such as identifying the session, managing orders, payments and security, or allowing access to restricted content.
- Personalisation cookies: remember User preferences, such as language, region, number of search results or display settings.
- Analytics cookies: allow user behaviour to be measured in order to improve the experience and optimise the service.
- Behavioural advertising cookies: store information about browsing habits in order to show personalised advertising based on the User’s interests.
The detailed and up-to-date list of the cookies actually used at any given time, indicating their name, owner (first or third party), purpose, category and retention period, is shown in the cookie settings panel, which can be accessed from the banner and from the cookie settings link available on the Website and in the App. This list is generated and updated automatically by the consent management tool used by El Pibe and forms an integral part of this Policy.
User options regarding cookies
Accepting, rejecting or withdrawing consent
When accessing the Website or the App for the first time, a banner will be displayed allowing you to:
- Accept all cookies.
- Reject non-necessary cookies.
- Configure preferences by category and consult more information about their use.
Changing and renewing consent
Users may set, change and withdraw their cookie preferences at any time from the cookie management settings. Non-necessary cookies will not be installed or used before the User has given consent. Consent will be requested again at least every 24 months.
Browser and device controls
Users can also allow, block or delete cookies through their browser or device settings. The help links for the main browsers are:
Firefox: https://support.mozilla.org/en-US/kb/disable-third-party-cookies
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://www.apple.com/legal/privacy/en-ww/cookies/
Microsoft Edge: https://support.microsoft.com/en-gb/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
You can also use cookie management tools such as:
Ghostery: www.ghostery.com
Your Online Choices: www.youronlinechoices.com/uk/
Consequences of disabling cookies
Disabling certain cookies may affect the browsing experience and limit access to some functions. Disabling advertising cookies does not prevent adverts from being shown, but they will not be personalised. If you delete cookies or change your browser settings, you will be asked for your consent again on your next visit.
Retention of cookie information
The duration of cookies depends on their type. The specific retention period of each cookie is shown in the list of cookies available in the settings panel. As a general rule:
- Session cookies: expire when the browser is closed.
- Short-term cookies: expire in one month or less and are used to remember immediate preferences.
- Medium-term cookies: last between 1 month and 1 year, to personalise language, region or recommendations.
- Long-term cookies: expire after 1 year or more and are used to recognise the User across different devices, integrate third-party tools and analyse long-term use of the website.
The data obtained is kept only for the time necessary for the purpose of each cookie. If the User requests its deletion, El Pibe will delete it unless a legal obligation requires otherwise. In some cases, data will be anonymised for statistical, administrative or service improvement purposes.
Data sharing
Data obtained through cookies may be processed by authorised El Pibe staff and by partner companies acting as data processors. Data will mainly be stored within the European Union. Any transfer outside the EU will only take place with appropriate safeguards in accordance with the GDPR. Data collected through cookies will not be made public.
User rights
Users may exercise their rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent. They may also object to decisions based solely on automated processing.
To exercise these rights, you can contact El Pibe at: lopd@elpibe.es
You may be asked to identify yourself with your ID card or an equivalent document. Users may also lodge a complaint with the Spanish Data Protection Agency: www.aepd.es.
Changes to the Cookie Policy
This Policy may be amended due to legal changes, case law or developments in El Pibe’s activity. We recommend reviewing it each time you access the Website or the App to stay informed of its current content.
More information
If you have any questions about this Cookie Policy or would like additional information, you can contact El Pibe by email at lopd@elpibe.es or consult the Privacy Policy of the website and App.